How are orders prepared?
The oranges and tangerines are collected from the tree on the same day the order is placed, except that if it is Thursday from 1 pm, Friday, Saturday or Sunday they are no longer collected until Monday. Once collected they are classified a little by Gauges and placed in a cardboard box that keeps them in perfect condition for the transport agency to serve at home the next day.
How can I pay for my order?
To make the payment of your order you have three alternatives:
By bank transfer to our Bank account number
Making the payment to the carrier. (REFUND)
Through the website, by credit or debit card.
Is everything included in the price mentioned on the website?
Yes. The expenses derived from getting directly to your home or to the address indicated by our oranges and mandarins through the transport company Seur or Envialia are already included in the final price of the product that appears on the web.
What days are the Orange orders delivered?
Delivery time by the transport agency is from 8 am to 8 pm. Although you can tell us in the order if in the morning or in the afternoon, we will never assure you between a very restricted schedule for example that you want to be delivered from 9 am to 10 am, or from 3 pm to 4 pm.
How are our Oranges different from those sold in greengrocers, food centers, large stores?
Our oranges and tangerines are collected the same day of your order (if it is Monday, Tuesday, Wednesday or Thursday) upon delivery, We always collect them ripened on the tree without chemical treatments or cold stores. The oranges of the stores have a long process until they reach the consumer can spend months, with waxes and preservatives for the skin, this alters the natural flavor. When you try an orange from Amparo Oranges you will appreciate the great flavor and the amount of juice they have and how good they are.
How long can oranges and tangerines be preserved?
Our Oranges as they are freshly picked, it is not necessary to put them in the refrigerator, it will be enough with a fresh place, when you receive the box take out the oranges, separate them, they will be more airy, they last more than fifteen days without losing their organoleptic characteristics.
What is the difference between juice and table oranges?
The quality of juice oranges and table oranges is exactly the same, in fact it is the same orange, of the same variety and of the same tree, they only differ in caliber. Although the consumer has to know that a Salustiana for table is not as good as for juice and a snack it is better to eat it for dessert than not to make a juice for example.
What does "Integrated Production" mean?
This program guarantees and limits the quantity and type of phytosanitary products to be used in the fight against harmful pests of plants, plans and types of fertilizer, safety deadlines, irrigation water quality , etc. In summary, the reduction of waste and greater ecological respect This ensures the consumer a controlled production without waste, complying with the safety deadlines and with a greater ecological respect. Nor should it be confused with organic production that is currently not possible do in this crop.
Why are some leaves inside the boxes?
the leaves deteriorate and dry very quickly, so the inclusion lets you confirm that the fruit is freshly cut.
what oranges and Tangerines are applied some type of chemical after collecting them?
No, our oranges do not go through any chemical process of ripening or cleaning, they will be born jas and tangerines are ripened on the tree, collected and on the same day packed so that they arrive the next day with all their flavor and sweetness that corresponds to them.
What is the minimum order I can make?
The minimum order that can be made is 10 kg in any citrus and variety.
What happens if my order does not arrive in conditions?
Before signing the delivery note, check the merchandise, if you detect any problem, let the dealer know. The order will enter a delivery state but not in optimal transport conditions, this means that you can keep that order, and we will send another one in conditions and at no cost to you.
What happens if I am not at home when my order arrives?
If you are not at home when transport is going, a note will be left. If you wish, you can call them and tell them the specific time that they want the same or next day to be delivered, or you can go to the delegation where your order is.